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FAQ
To keep your jewelry looking its best, we recommend avoiding contact with harsh chemicals, perfumes, and lotions. Clean your jewelry gently with a soft cloth, and store it in a cool, dry place when not in use.
Yes, all Shabella Jewelry pieces are nickel-free and designed to be friendly for sensitive skin. We use high-quality materials, including surgical-grade stainless steel, sterling silver, and gold plating, to ensure comfort and minimize the risk of allergic reactions. If you have specific allergies or sensitivities, we recommend reviewing the product details or contacting our customer service for more information. Your comfort is our priority!
We want you to be completely satisfied with your purchase. If you are not happy with your jewelry, please contact us within 14 days of receiving your order, and we will assist you with returns or exchanges.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status and location of your package.
You can reach our customer support team via email atcontact@shabella.comor through our Contact Us page on our website. We are here to assist you with any questions or concerns you may have.