Shipping Policy
This Shipping Policy applies to all orders placed with Shabella NYC.
PACKAGING
To minimize shipping costs and reduce environmental impact, we employ an eco-friendly packaging approach. Typically, we use 1-5 boxes per shipment (not per item) while ensuring that your items are well-protected during transit.
ORDER PROCESSING AND SHIPPING TIMES
- Orders are processed and shipped during our business hours, which are Monday to Friday, from 9 am to 5 pm Eastern Time.
- Orders placed after 12 pm EST may be processed on the next business day.
- Please note that shipping timelines are based on weekdays and do not include Saturdays, Sundays, or holidays.
ORDER PROCESSING TIME
- Please allow 2 - 5 business days for order processing and production before your order is prepared for shipment.
SHIPPING METHODS
- U.S orders are shipped via trusted carriers such as USPS and FedEx.
- International Orders may be dispatched from various fulfillment centers based on the product's origin.
AVERAGE TRANSIT TIMES
- For orders delivered to the United States: 2-5 Business days.
- International orders: 7 - 21 Business days on average.
POSSIBLE SHIPPING DELAYS
- While we make every effort to ensure timely delivery, certain factors beyond our control, such as natural disasters, holidays, or adverse weather conditions, may result in shipping postponements.
- Please understand that we cannot guarantee the exact delivery time, as any delivery issues are the responsibility of the respective shipping company.
TRACKING YOUR ORDER
- We provide tracking for every order, and you will receive your tracking information as soon as your product is shipped.
- It's important to note that each product may be shipped from different fulfillment centers across the globe, as we carefully select quality and affordable products for our customers.
- If you require assistance with tracking your order, you can visit UPS Tracking or USPS Tracking for real-time updates.